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Avoiding Moving Scams in Michigan

When planning a move—whether it’s across town or across the state—hiring a local moving company can make the process smoother and less stressful. But how do you choose the right moving company, especially if you live in Plymouth, Michigan? While cost is often a top priority, there are other critical factors to consider to ensure a safe and hassle-free move.

Did you know that moving rates for trips over 40 miles within Michigan are regulated by the state? This means that if you’re moving from Plymouth to Lansing, for example, all licensed moving companies must charge the same rate. However, not all movers are created equal, and unfortunately, moving scams are a real concern. A little research and due diligence can go a long way in protecting yourself and your belongings.

Here’s a step-by-step guide to help you avoid moving scams and find a trustworthy moving company in Michigan.

Start With Research

The first step in finding a reliable mover is to do your homework. Here’s how to get started:

  • Online Reviews and Testimonials: Search for moving companies online and read customer reviews. Websites like Google Reviews, Yelp, and BBB.org (Better Business Bureau) can provide valuable insights into the company’s reputation and service quality. Look for companies with positive feedback and a track record of satisfied customers.
  • Check BBB Accreditation: The Better Business Bureau is a great resource to verify if a company is accredited and to review any complaints filed against them. A BBB-accredited business is more likely to be trustworthy.Avoiding Moving Scams

Speak with the Company

Once you’ve shortlisted a few companies, reach out to them directly. Speaking with the owner or manager can help you gauge their professionalism and legitimacy. Here are some key questions to ask:

  • Insurance and Licensing: Confirm that the company is licensed and insured. You can verify their license through your local regulatory office.
  • Company History: Ask about their experience in the moving industry. How long have they been in business?
  • Visit Their Office: If you’re still unsure, consider visiting their office. A legitimate company will have a physical location and won’t hesitate to answer your questions or show you around.

If the company is evasive or unwilling to provide clear answers, consider it a red flag.

Verify Their Information

Don’t just take their word for it—verify the information they provide. Here’s how:

  • License Verification: Double-check their license with your local regulatory office.
  • Business Listings: Look them up in previous years’ phone books or online directories. A well-established company should have a consistent presence.
  • Street View Check: Use tools like Google Street View to confirm their business address. Be cautious of companies that list addresses pointing to empty lots or residential homes.

Don’t Be Fooled By Appearances

A professional-looking website or a fleet of branded trucks doesn’t always guarantee quality service. While these can indicate legitimacy, they should be considered alongside other factors like reviews, licensing, and customer service. Compare this to a mover operating out of their home with a single truck and temporary helpers—it’s clear which one is more likely to be reliable.

Protect Yourself from Scams

The last thing you want is for an unmarked truck to disappear with all your belongings. Unfortunately, this happens more often than you’d think, especially when people prioritize the cheapest price over quality. By following the steps above, you can significantly reduce the risk of falling victim to a moving scam.

Why Choose Men on the Move?

At Men on the Move, we pride ourselves on providing high-quality, affordable moving services across Michigan. Our team is licensed, insured, and dedicated to making your move as seamless as possible. Have questions? Contact us today, and let us guide you through every step of the moving process.

For a full 10 step guide on how to find a trustworthy moving company in Michigan Click here.

Free Residential Quote from Michigan Movers

Moving Scams

This was a good article posted by the Texas attorney General. But it fits for all people that are moving.

Summer is the busiest time of year for moving companies. While most legitimate movers comply with the law, unfortunately, a few are unscrupulous. Operators employ a range of practices that take advantage of their customers.

Some unscrupulous movers give customers an artificially low estimate for their services. Then, on moving day, they revise their estimate and provide a much higher price. By that time, customers have no time to find another mover and have little choice but to go along with the increased rate.

Another type of moving scam is perpetrated after a customer’s belongings have been loaded up and hauled away. With the customers’ property in the movers’ possession, the company refuses to deliver or unload the customer’s property unless the customer agrees to pay a higher fee.

Knowledge is always a valuable weapon, so Texans in the market for a moving company should research several options and secure written estimates before moving day. Care also should be taken to ensure that movers are properly licensed and insured. Texans can look up a moving company’s rating and complaint history at the Better Business Bureau’s Web site, www.bbb.org.

Moving scam warning signs include:

  • Movers that offer advance estimates without seeing their customers’ home or belongings. Estimates based on cubic footage are also red flags.
  • Movers that fail to provide a copy of “Your Rights and Responsibilities When You Move.” This booklet must be provided to all customers who plan an interstate move. The federally mandated pamphlet contains instructions about how to respond if goods are lost or damaged during a move.
  • Movers that require a large deposit or payment in cash.
  • Movers that lack a local address and do not provide licensing information on their Web site. To check motor carrier registration status, consumers can visit  www.txdot.gov (in-state) and  www.protectyourmove.gov (interstate).

Movers are required by law to deliver a customer’s goods for no more than 10% above the price of a non-binding estimate. Customers are not required to pay any amount above a binding estimate. The mover is required to bill customers for any additional charges within 30 days of delivery.